Frequently Asked Questions

Are Cuddle Lights safe for kids?

Yes, our lights are made from non-toxic, BPA-free silicone, making them safe for children of all ages.

How long does shipping take?

Orders are typically processed within 1-3 business days. Delivery times depend on your location but usually range from 3-15 business days.

Do you offer international shipping?

Yes, we ship worldwide! Shipping rates and times will vary based on your location.

What is your return policy?

We accept returns within 14 days of delivery. Items must be unused, in their original packaging, and in sellable condition.

How do I request a return?

Contact our support team at teamcuddlelights@gmail.com with your order number and reason for return. We’ll guide you through the process.

How do I charge my Cuddle Light?

Each light comes with a USB charging cable. A full charge takes approximately 2 hours and lasts up to 12 hours, depending on the brightness level.

Can I cancel or modify my order?

You can cancel or modify your order within 24 hours of placing it. Contact us immediately at teamcuddlelights@gmail.com.